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Frequently Asked Questions

These are a few of the more common questions we get asked by prospective clients considering using our services...

Q: How easy is it to change accountants? A: Very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.

Q: Why should I change accountants? A:Clients rarely move from accountants who offer an excellent pro-active service at a fair fee. However, not all accountancy firms provide this level of service, or client needs may change over the years. If your present accountant doesn't offer the type of service you want and that we do offer, then changing over to us is very easy - why not give us a try

Q: Are your fees expensive? A:No! We offer fixed fees linked to the value of what we provide. wWe offer excellent value for what we provide. Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.

Q: Do you offer contingent fees for tax savings? A:For some tax services, such as Research & Development Tax Credits or enhanced Capital Allowances claims, these may on a percentage of tax saving - that way, if you don't save tax, you don't pay fees.

Q: I've just had my accounts done and don't need an accountant until next year, so is there any need to contact you now? A: Of course. We can't over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.

Q: Will you come to visit us for an initial consultation? A: Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time without charge to show you what we can do. Of course, if you prefer to visit us, that's fine too.

Q: When and how soon can you come to see us? A: When's good for you? Let us know and we'll do our utmost to help. If you need to see somebody urgently, we're always out and about and can arrange to see you very quickly.

Q: Is your fixed quote guaranteed for more than one year? A: We're not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. In some cases, where it is clear exactly what work is involved we can guarantee the fee for more than one year.

Q: Why do you offer something as valuable as the Complete Business Development Guide for FREE to new clients? A: Please don't be deceived by this and think it is of minimal value. The reason is it is already written and is in electronic format so we have minimal production costs. Another very important reason is that if it helps make a success of your business, you will remain a client for longer!

Q: Why do you offer something as valuable as the Complete Business Development Guide for FREE to new clients? A: Please don't be deceived by this and think it is of minimal value. The reason is it is already written and is in electronic format so we have minimal production costs. Another very important reason is that if it helps make a success of your business, you will remain a client for longer!

Next Step:

Please contact us if you need further advice, have any questions about our services, would like a free consultation or a fixed fee quote.

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